a71 apps Privacy Policy
How your personal information is collected, what it is used for, and how securely it is kept — everything is clearly explained here.
Introduction and Scope
a71 apps places the highest importance on user privacy. This privacy policy describes what information is collected when you use a71 apps' website, mobile application or any other service, how that information is used, and the steps we take to protect it.
This policy applies to all a71 apps services — including casino games, sports betting, live casino, payment transactions and customer support. By using our services you agree to the terms of this policy. For detailed terms of our services, please read the Terms and Conditions.
This policy has been prepared in accordance with applicable data protection laws and regulations in Bangladesh. In this policy, "we", "our" or "a71 apps" refers to the organisation that operates this website and its related services. "You" or "user" refers to any person who uses our services.
Types of Information Collected
We may collect the following types of information:
2.1 Identity Information
- Full name, date of birth and nationality
- National ID or passport number (for identity verification)
- Email address, mobile number and residential address
- Username and password provided during account registration (stored in encrypted form)
2.2 Financial Information
- bKash, Nagad, Rocket or Upay account numbers (for processing transactions)
- Bank account details where applicable
- Deposit and withdrawal history
2.3 Activity Information
- Betting and gaming history, preferences and transaction records
- Details of communications with customer support
- Bonus and promotion usage records
2.4 Technical Information
- IP address, browser type and version
- Device type, operating system and screen resolution
- Session data, login time and logout time
- Referral URL and page visit history
How Information Is Collected
a71 apps collects information in the following ways:
3.1 Information You Provide Directly
When you register an account on a71 apps, complete the identity verification process, make a deposit or withdrawal, contact customer support or take part in a promotion, you provide us with the necessary information directly.
3.2 Automatically Collected Information
When you browse our site, certain information is automatically collected through cookies, web beacons and similar technologies. This includes your navigation patterns, time spent on the site and click behaviour.
3.3 Information Received from Third Parties
We may receive a limited amount of information from identity verification services and payment processors. In such cases, the privacy policy of the relevant third party also applies.
Purpose of Using Information
a71 apps uses collected information for the following purposes:
- Account Management: For registration, login, account verification and security.
- Service Delivery: To process gaming activity, betting and financial transactions.
- Customer Support: To resolve your issues and review complaints.
- Promotions and Bonuses: To process applicable offers and VIP benefits.
- Fraud Prevention: To detect suspicious activity and protect accounts.
- Legal Obligations: To comply with applicable laws and regulations.
- Site Improvement: To analyse user experience and improve service quality.
- Communication: To inform you of important updates, policy changes or security-related matters.
We never use your information for purposes outside this list. To learn about responsible gaming information and support, visit our Responsible Gaming page.
Data Security Measures
a71 apps uses industry-standard technologies and processes to protect your information:
- SSL Encryption: All data between the site and server is encrypted using SSL technology.
- Password Hashing: Your password is never stored in plain form — only an encrypted hash is kept.
- Two-Factor Verification: OTP verification is in place for login and financial transactions.
- Restricted Access: Only authorised staff can access specific information required for their role.
- Regular Audits: Regular technical reviews are conducted to identify security vulnerabilities.
- Data Backup: Secure backups of data are stored regularly.
However, no one can guarantee complete security on the internet. You also bear partial responsibility for keeping your account password confidential and your device secure.
Cookies and Tracking Technology
The a71 apps website uses cookies and similar technologies. Cookies are small text files stored in your browser.
7.1 Essential Cookies
These cookies are essential for the core functions of the site — including maintaining login sessions, ensuring security and keeping payment processes running. Disabling these cookies may interfere with normal use of the site.
7.2 Analytics Cookies
These cookies are used to analyse user behaviour in order to improve service quality. This includes the number of page visits, features used and time spent on the site.
7.3 Preference Cookies
These cookies are used to remember your language preference, layout settings and other personalised settings.
You can control or delete cookies from your browser settings. However, disabling certain cookies will limit some features of the site.
Data Retention Period
a71 apps does not retain personal information longer than necessary. Retention periods are determined by the type of information:
- Account Information: Retained for as long as the account is active. Even after an account is closed, information required to meet legal obligations is kept for a specified period.
- Financial Transaction Records: Retained for the period required under applicable law.
- Customer Support Records: Kept for a reasonable period for issue resolution and quality control.
- Technical Log Data: Deleted regularly after security verification.
Once the retention period ends or the purpose has been fulfilled, a71 apps securely deletes or anonymises the information.
Your Rights
As a user of a71 apps' services, you have the following rights:
9.1 Right to Access Information
If you want to know what information we hold about you, contact our support team. We are obliged to provide all information in a timely manner.
9.2 Right to Correct Information
If any information stored in your account is incorrect or outdated, you may request that it be corrected.
9.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
9.4 Right to Object to Processing
In certain circumstances you have the right to object to the processing of your information. To learn more, visit the FAQ or contact our support team directly.
9.5 Right to Data Portability
If you would like to receive your information in a machine-readable format, please submit a request. We will provide the information where applicable.
Minor Protection
All services on a71 apps are strictly for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
An age verification process is followed at the time of registration. If a minor is found to have registered, the relevant account and all associated data will be deleted immediately.
If a parent or guardian believes their child is using this site, please contact our support team. To learn about our position on responsible gaming, visit the Responsible Gaming page.
Policy Changes
a71 apps may update this privacy policy from time to time. We will notify you if significant changes are made to the service or if the policy is revised due to legal requirements.
Notifications will be provided in the following ways:
- A message will be sent to your registered email
- A notification will be shown when you log in to the site
- The date of the latest update will be clearly shown at the top of the policy
Continued use of the service after a policy update indicates that you have agreed to the revised policy. If you do not agree to the changes, you have the right to close your account.
Contact & Complaints
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
To learn more about our operations and values, visit the About Us page.
Keeping your data secure is our responsibility
Every transaction on a71 apps is processed through an encrypted connection. Your personal information is completely safe with us.