Stay Safe and Informed

a71 apps' Commitment to Responsible Gambling

When entertainment goes beyond control, it becomes a problem rather than enjoyment. a71 apps believes that knowing your limits and sticking to them is the true measure of success.

For ages 21+ only — strictly prohibited for minors

Core Concept

What Responsible Gambling Is and Why It Matters

Online casino and sports betting is a form of entertainment — not a reliable source of income. a71 apps believes that gambling should always be kept within a set budget. When someone keeps playing repeatedly with more money to recover losses, or cannot focus on anything else outside of gambling, those are signs of concern.

Our Terms and Conditions clearly state that every player participates voluntarily and with full awareness. a71 apps respects that freedom, while also ensuring that necessary safeguards are always in place.

Remember: gambling is entertainment. Whenever you feel it is affecting your daily life, family, or financial security, it is time to seek help. a71 apps' 24-hour support team is always there for you.

Core Principles of Responsible Gambling

Only gamble with money you can afford to lose without affecting your daily life
Set time and money limits in advance and stick to them
Do not increase your bets out of anger or frustration after a loss
Take breaks — spend time with family and friends away from gambling
Opening an account or gambling is strictly prohibited for anyone under 21 years of age

Protect Yourself

a71 apps' Self-Control Tools

You can activate any of these features at any time from your account settings or via live chat.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made during that period.

Session Time Limit

Set a maximum duration for each login session. Once the time is up, you will be logged out of your account automatically.

Cooling-Off Period

Temporarily close your account for 24 hours to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

For a long-term break, close your account for 6 months or more. Once this decision takes effect, it cannot be changed before the set period ends.

Bet Limit

Set a maximum amount you can place on a single bet. This reduces the risk of staking too much money on one decision.

Reality Check

A message will appear at set intervals reminding you how long you have been playing, so you stay aware of time.

To activate these tools, contact a71 apps' 24/7 live chat or write to our support email. Our team provides assistance in both Bengali and English. All your information is kept secure in accordance with our Privacy Policy.

Know Yourself

Warning Signs of Problem Gambling

If more than three of the signs below apply to you, consider seeking professional advice. This is not a weakness — it takes courage to be honest with yourself.

Repeatedly gambling with more and more money to try to recover losses

Hiding your gambling from family or close ones, or lying about it

Neglecting work, studies, or family responsibilities to spend more time gambling

Borrowing money, dipping into savings, or cutting essential expenses to fund gambling

Feeling restless, irritable, or anxious when not gambling

Using gambling as a way to escape stress, loneliness, or sadness

Check Yourself

Ask Yourself Honestly

Ask yourself these questions. Giving honest answers is the first step.

Have you spent more than your planned budget in the past month?

Have you tried to stop gambling but been unable to?

Has anyone in your family expressed concern about your gambling?

Do you often feel regret or shame after gambling?

Have you been unable to stop even after a big win?

If you answered "yes" to any of the questions above, consider seeking help now. Asking for help is an act of courage.

Sources of Support

Where to Turn When You Need Help

You do not have to face this alone. a71 apps, your family, and professional counsellors are all here for you.

a71 apps Live Chat

Support is available 24 hours a day, 7 days a week in Bengali and English. Contact our team directly to activate self-exclusion or any other limit.

24/7 Live Chat

Email Support

Write to our support email — all responsible gambling requests are handled confidentially. Write to a71 apps' support address:

[email protected]

Family and Friends

Talk to those close to you. Family often notices problems before you do. Listen to their concerns — it strengthens relationships and opens the door to solutions.

Talk to Someone You Trust

Professional Counselling

Mental health professionals in Bangladesh provide counselling for gambling addiction. You can contact the mental health department of a local hospital or a private psychologist. This is a recognised and treatable condition — there is nothing to be ashamed of.

Account Closure Request

If you feel you need a long-term break, request permanent account closure via a71 apps' live chat or email. These requests are processed promptly and, once closed, the account will not be reopened before the set period ends.

Our Commitment

How a71 apps Protects You

Responsible gambling is not just a policy for us — it is the foundation of our service. You can learn more about our values and approach on our About Us page.

Age Verification

We verify age during account registration. No one under 21 can register. In irregular cases, withdrawals may be temporarily held until the account is verified.

Minor Protection

Make sure younger family members cannot access your account in any way. Keep your device password-locked and do not share your login details with anyone.

Change your account password regularly
Do not leave yourself logged in on public devices
Notify support immediately if you notice a suspicious login

Gambling History Review

You can log in to your account at any time to view your deposit, withdrawal, and bet history. Reviewing this information regularly makes it easier to stay aware of your spending.

Common Questions

Responsible Gambling FAQ

Before activating self-exclusion, you can withdraw any withdrawable balance in your account. Once exclusion is active, unused bonuses will be cancelled, but actual deposited funds can be withdrawn in accordance with the rules. Contact support for more details.

A cooling-off period is short-term — from 24 hours up to 30 days. Once the period ends, your account becomes active again automatically. Self-exclusion is long-term — usually 6 months or more — and cannot be reversed before the set period ends. For serious problems, self-exclusion is the more effective option.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit usually has a waiting period — this ensures the decision was not made impulsively. To change your limit, submit a request via live chat.

Each a71 apps account is for the personal use of the registered individual only. If someone else uses your account, it is a violation of our rules. Change your password and notify support immediately if you notice any suspicious activity.

Absolutely. Any request for self-exclusion, deposit limits, or account closure is processed in complete confidence. Your information is not shared with third parties. Please read our Privacy Policy for more information.

Your account does not reactivate automatically after the period ends. You will need to contact the support team directly to request reactivation. This step ensures that the decision is made with careful consideration.

If you have more questions, visit our detailed FAQ page or contact us directly via live chat.

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